Great communication and friendly staff. Efficient Service and quick turnaround. Staff was calm and clear about what repairs were needed and straight forward about the cost.
They were able to take care of my niece in amount of time schedule, it was very courteous and on point thank you
Andre offered exceptional service, he was patient and communicated with professionalism and compassion. I must say he reminded me that using a human approach when dealing with issues involving your transportation needs requires a personal touch, someone when you make decisions that are directly connected to your family's needs. I hold an appreciation for his guidance and support
Did not deal with dealerships during this visit for service repair needed on my vechicle
The service was great & honest and efficient . The service reps were very friendly. My only concern is that having a scheduled appointment has no meaning. My 1st appointment was scheduled for Tuesday at 12n, when I arrived I was informed that the mechanic didn’t have time to do a diagnostic check today due to the walk-Ins. I rescheduled for the next day at 830am . When I arrived for my 2nd appointment at 830a, I was told that they will call me when the diagnostic check was completed. By 4p I called to check the status of my car. ...
Very easy to check in. Courteous staff. Took care of the problem and also a recall
Friendly and very thorough Explained every thing to me very clearly and gave a good rundown of the vehicle features
I recently had an outstanding experience at Hanlees Hilltop Hyundai The staff was incredibly knowledgeable and attentive, guiding me through the entire car-buying process seamlessly. The dealership boasts a diverse selection of high-quality vehicles, and their commitment to customer satisfaction truly sets them apart. From the moment I stepped onto the lot to the final paperwork, the team at Hanless Hilltop Hyundai exceeded my expectations. I highly recommend this dealership to anyone in search of a positive and efficient car-buying experience.
They did our service, though we waited 30 minutes past our appointment time, and then washed to car (though we had to ask.)
I appreciate naelely she amazing very knowledgeable and respectful took really good care of my vehicle
Andre was personable and friendly. The costs were considerably higher though than at comparable places
The clerk was very helpful and courteous he also offered me a ride if I wanted to leave the area which was the first time I knew that service was offered. He called me promptly when my car was ready and explained everything that was done for the service as well as the cost.
Karen did a wonderful job guiding us through the process. We purchased a beautiful car.
Very nice experience. Efficient and professional staff. I will use them again. Thank you. Kathy
There was a delay in receiving my car back but otherwise good service. Also wish they offered courtesy shuttle.
Excellent service advisors were very professional. They took care of my oil change in a timely matter
Efficient staffs. Kindly treating everyone. Space limited but moving along well. Neat environments green concept
I received a great service from Hanlees Hilltop Hyundai Service Department. They took care of me.
service department was a little slow about 15 min wait before they got to me, but after that things went smoothly, I wish they would start back the shuttle service, that really helps.
It went smoothly, I brought my car in, they did the recall upgrade. It went smoothly, I brought my car in, they did the recall upgrade. That's it.
I called 15 times and no one answered but I understand they are extremely busy. Maybe hire another person to help out? Anselmo was a great help and Nyelli really runs the place well.
Staff efficient and friendly in dealing with many customers. Arranged transportation also with long wait required for volume
Service was very good, timely, efficient, professional they got me out in very timely manner, was very happy with the service
Alana Brown was a great sales rep with excellent customer service. She went beyond the call of duty to drive our old car to our home as we drove the new car so we could get the charger and clean out the old car without having to drive back to the dealer ourselves. That saved a lot of time on a night we had plans. She also helped me get the charging apps on my phone and gave me her cell phone number to train or troubleshoot anything else with the car.
In and out faster what their estimate times is. Great service, answers all the questions I have
Great location and great staff. We visited twice to see an Ionic and received help from awesome staff
Very respectful let me know what I needed at my next service. Will consider getting my next service done at hanlees hyundai
Very friendly staff, and they provided timely service and answers to any questions I had.
Sales side sucks except for the awesome black woman on their team. SERVICE SIDE ROCKS ALL AROUND! They answer the phone, keep me posted about my vehicle, are super friendly, and very professional.
Everything went well. Minimum wait; friendly folks. That’s it. All has been said. xxx
Checking in seemed lengthy as did checking out. It took a long time to check in. It took a long time to check out.
Over the years this my 4th or 5th car from this dealership. My second in the last two years alone. The courtesy and service is unmatched.
I was DENIED using my HYUNDAI PROMOTIONAL MAILER COUPON by the Hanlee’s Hilltop Hyundai Dealership. I bring my car to the closest Hyundai dealership (Hanlees Hilltop Hyundai) for ALL service appointments, despite the distance and the time it takes out of my day. My house is 18 miles from Hanlees Hilltop Hyundai. That’s about 36 MILES round trip and a minimum of 1 HOUR driving time, Plus factor in the time it takes to inspect and service my car, and the day is ‘gone.’ I booked an appointment for 10/23/23 to get the “Anti-theft Recall/Upgrade” and also booked a “scheduled Service”. ...
If you are looking for professionalism and people who love and care for their clients. This is the right place. They did everything possible to find the right car for me.
This is my third hyundai that I bought at Hanley‘s hilltop from Jo’el. The reason I came back again is the service the niceness of the people and how well you’re treated. Jo’el has been above and beyond his service is excellent he’s wonderful he’s personable I can’t say enough good things about him.
Ver kind, helpful and efficient. Anticipated my needs during the service. Great help getting me to/from appointment.
Employees were polite and worked fast. I like it and I would recommend other Hyundai owners to come for services at This location.
They were very Friendly and very helpful. They Did a great job. I will be doing all my business with them.
Your sales person Alana Brown did an excellent job of making sure I was taken care of. She also made sure that any question I had that she would be able to answer.
Excellent, friendly service, prompt attention and an offer to get me to and from my house as well, using Lyft.
Service needed, couldn’t get through on phone to make appointment so I drove in. Service dept was down 1 employee and wait time was over 30 minutes to check in. The employee there was super calm, helpful, literate in process and solution.
Alana was awesome! She responded the phone promptly, asked right questions in order to be prepared for our visit. She had Karen give us a test drive. She provided options without being pushy. After we leased the car of our choice, she assisted us to download necessary application and made our access to free charging option easy. Finance was very prompt and explanations of every step was understandable and fast. Alana made her personal number available for troubleshooting at any time if needed. Everyone went above and beyond their way and our expectations to assist us and create a pleasant ...
Tawab is the best finance manager. He finished my paperwork without any hassle. Everyone should go to this dealership.
The service staff is top notch!! Everyone was very knowledgeable and helpful. They took care of my service well.
Fast and efficient service with a very friendly staff.The ‘waiting room needs some enhancing as it was extremely small with minimal extras.
They're so professiona, respectful and honest in there promise.They know what they doing.
The sales people were excellent in all areas from driving the car to paperwork to finance until finally getting a trade-in for our old car. Everything ran smoothly and quickly. Our sales person, Joel, was very knowledgeable, personable, and competent and all facets of sales. He took extra time to explain all the questions we had, and made it extremely easy to make a decision. The guy don’t know it might be over there auto that we purchased, a 2023 Tucson plug-in is an excellent choice. Kudos to you all at Hanlees Hyundai . It was indeed a pleasure doing business ...
I appreciate the care, patience and expertise employed gathering my banking information and letting me know the mileage left on the car contract and I could submit my information at that time without any problem.
Fast and relaxed service. They were flexible and understanding with our financial situation. Very pleasant experience
I am very pleased with the way I have been treated by the team at this Dealer
As usual, the service for regular maintenance or repairs is courteous and friendly. When applicable, pricing is upfront and clearly explained.
Joe'l did an amazing job helping me get the right car! He's great.. I'd recommend him.
The service department got me in and out in a timely manner. I'm very satisfied.
5 star is for salesperson and finance! Both worked hard. But service gets nothing for a 4 week wait to look at why new car started to shake violently at 50+ mph is just plain wrong.
No Exceptions! All employees, specialists, technicians are knowledgeable, welcoming... No exaggerations as well, all the above was absolutely true during my service appointment on Oct 3, 2023.
Scheduled online, easy peasy. Intake on day of service was no hassle, no waiting. Car was finished in time estimated. Excellent!
I like it. Friendly, welcoming people at the .desk. Staff appears competent. Car ready before anticipated which is really appreciated.