Customer Testimonials

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Google Apr 20, 2024

Good place

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DealerRater Apr 19, 2024

First service, no problem. Fifteen words, seven eight nine ten eleven twelve thirteen fourteen fifteen.

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Google Apr 19, 2024

The service was fine. I just didn’t have a loaner car so I can take care of the business. I had to do that day. So I sat around the dealership waiting for my car to be serviced because of no loaner cars are rental. Cars are shuttles to take me home and take care of business.

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Google Apr 16, 2024

FRIENDLY AND EFFICIENT

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DealerRater Apr 16, 2024

I don’t know any other dealer but this time the keep my appointment right on time the front desk person it was very kind and very knowledgeable of the work the my car need it and answer Al the question really well thank

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DealerRater Apr 16, 2024

My excellent experience started before I even walked into the dealership. I had a conversation with Karen and she was extremely responsive which led me to choose to visit

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Google Apr 15, 2024

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DealerRater Apr 15, 2024

Randy provided excellent service. He was attentive and patient answering all my questions. And he even called me later in the evening to make sure I got home with no problems.

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DealerRater Apr 14, 2024

I was EXTREMELY IMPRESSED with the receptionist/service assistant. I forgot her name. She is an asset beyond measure. I arrived very early for my appointment, but she welcomed me inside, made coffee, had the morning news on the TV and all went perfect from there. My car was complete in a timely fashion. I just have one comment. In previous dealerships (different type of car) they was the car before returning it. Is this not your policy?

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DealerRater Apr 11, 2024

Had to wait a long time but it was necessary because of the work they did on my car

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Google Apr 8, 2024

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Google Apr 5, 2024

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Google Apr 5, 2024

We leased a new Ioniq 6 from Hanlee's Hilltop Hyundai last week and had a fantastic experience, Joel and Randy were extremely helpful and the transaction was seamless and enjoyable. We've since brought the car back for a quick service and again have been very impressed with everyone we've interacted with. Worth the drive if you are on the fence about crossing the bridge to buy or lease your next car.

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Google Apr 4, 2024

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Google Apr 4, 2024

Great service! Kept me informed of all the steps to complete my car's service.

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Google Apr 3, 2024

Great customer service

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Google Apr 3, 2024

This is the fourth car I have bought from Randy Hall. Always a positive experience!

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DealerRater Apr 2, 2024

The young tall man who met me to take my Hyundai Elantra Hybrid and perform maintenance was very friendly and courteous. I have met him before. When the car was returned to me, the people in the office could have explained more about what kind of work was performed and what was not performed.

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DealerRater Apr 1, 2024

Everyone from the salesman to the finance manager were very helpful. They went out of their way to get us the best financing possible. The salesman was friendly and very knowledgeable! Would definitively recommend this dealership.

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Google Apr 1, 2024

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Google Mar 30, 2024

Turn around was quick (even for an electric), and pleasant

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Google Mar 28, 2024

Shiela is terrific! Service completed before promised time and everything taken care of in a personal and personable manner.

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Google Mar 28, 2024

Nice experience and people. I recommend that place.

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Google Mar 27, 2024

Great team to work with in spite of the fact that at the time they had no manager running the shop, Nick and Randy did a great job taking care of everything me and my wife were looking for

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Google Mar 27, 2024

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Google Mar 27, 2024

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DealerRater Mar 22, 2024

I just bought my fourth car from Randy Hall (so pretty obvious I hold him in high regard). Nick in finance was also great as was Sheila in Service. Thanks for such a positive experience.

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Google Mar 16, 2024

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Google Mar 14, 2024

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Google Mar 14, 2024

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Google Mar 9, 2024

My car was making all sorts of noise, had it towed to this dealership and when I tell you they were right on top of it. Kept me informed with the progress, gave me a loaner(which was a very nice and new car). Picked up my car and I am very happy. Thank you guys for all you do for us customers

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Google Mar 8, 2024

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DealerRater Mar 8, 2024

Pleasant experience Pleasant comfortable experience. Everyone was nice and helpful. Very helpful and explained what my car was in for.

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Google Mar 8, 2024

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Google Mar 6, 2024

GREAT customer service!!! They checked me in quickly. Then after my insurance approved the estimate, they were able to repair my car within a few days which included replacing my driver's side window and complete ignition system.

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Google Mar 6, 2024

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DealerRater Mar 2, 2024

Took care of my genesis and everything that need to be done in a timely manner

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Google Mar 1, 2024

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Google Feb 29, 2024

Nick was a great salesman / finance guy. Long process (as car buying tends to be), but Nick made it all worth it. Thank you.

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Google Feb 28, 2024

The Hanlees personnel treated me promptly and kindly. Thank you

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DealerRater Feb 23, 2024

They have friendly and helpful staff. I never felt pressured through the process. Thanks so much!

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Google Feb 23, 2024

I wish they were closer to home, but always have gotten good service and they are always accommodating with appointments

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Google Feb 23, 2024

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Google Feb 17, 2024

Had the pleasure of working with Karen, Joe’l, and Nick on a new vehicle purchase. Great folks, one of the most painless dealership experiences I’ve had.

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Google Feb 17, 2024

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Google Feb 17, 2024

Excellent

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DealerRater Feb 14, 2024

Great people Honest, straightforward, prompt, no sales pressure, just the info we need to make our decisions.

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Google Feb 14, 2024

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Google Feb 10, 2024

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DealerRater Feb 9, 2024

I arrived late on a rainy evening close to the dealer closing time. The salesperson was helpful, gracious, answered my questions and facilitated a test drive. The dealership also had a reasonable selection of options for the car I wanted

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Google Feb 5, 2024

My battery died and Hilltop Hyundai was the only one that I could find. I’m usually a “I can change it myself” kind of person, especially with something like a battery. This time, it wasn’t convenient for me to do so and Hilltop really came through for me. They had time and were quick to switch on a Saturday afternoon with no appointment. I’m super appreciative that they were there and able to accommodate me so rapidly. Definitely recommend!

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DealerRater Feb 2, 2024

Great communication and the service was finished in less time than expected. My overall experience grade was an A+

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DealerRater Feb 2, 2024

Joe'l Arances and Nick great customer service my best experience yet buying a car Perfection

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DealerRater Feb 2, 2024

Service side is great, in person and over the phone. Wish they weren't always running behind, but they are awesome. Sales--absolute trash, disrespectful and smug. The black woman on the sales team is so nice and thoughtful compared to her garbage coworkers.

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DealerRater Jan 31, 2024

Chris in Parts and Anselmo were efficient and provided me with info I needed yesterday. BUT all previous times I've tried to contact someone in service with a question, I received NO callback EVER, including the day before that i came into the dealership! Because of this, it's possible that I may work with another dealership, as inconvenient as that may be. Luckily I had excellent service yesterday -- but it was the first and only time it was not a FAIL.

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DealerRater Jan 28, 2024

Everyone was very nice. They made the process quick and easy, and we were out of there in less than 2 hours.

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Google Jan 28, 2024

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Google Jan 27, 2024

February 27 I went to see why my Elantra hybrid downshifts and lurches as I approach a stop. Technician Pardeep Barring drove with me for 30 miles and the car did not display the problem. He was patient, sensitive. We took turns driving. The problem didn't recurr. He left me with instructions to contact him if it got worse.

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Google Jan 26, 2024

Excellent service nice people

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Google Jan 25, 2024

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Google Jan 25, 2024

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DealerRater Jan 24, 2024

Checkin was a bit confusing and long angry line of people. Everything after went smoothly

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DealerRater Jan 24, 2024

Glad to have a car Thank you for helping solve any issues that come up

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Google Jan 24, 2024

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Google Jan 19, 2024

I loved working with Randy Hall. He gave me a good deal and a great price for my trade in. He went above and beyond.

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DealerRater Jan 17, 2024

Nallely was very helpful and kind. My experience was efficient and productive. Glad to have my car back

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DealerRater Jan 17, 2024

It was good. Longer wait than expected. Was expecting it to take 1 hour but it took 2 and a half hours.

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DealerRater Jan 16, 2024

Overall it went smoothly, except for the person who checked me in made some mistakes about what should be included in a 30k mile service for an EV (they included some services that are only relevant for combustion engines)

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DealerRater Jan 16, 2024

Quick and easy, dropped my Tucson off and it was ready in an hour Easy to make appointment

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DealerRater Jan 15, 2024

Given wrong maintenance schedule by receptionist when I called. Drove long way to be told I didn't need maintenance.

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DealerRater Jan 15, 2024

Friendly and courteous! Very professional and easy to talk to! Explain well what they are going to do to the car.

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DealerRater Jan 15, 2024

It was good no notes good job!! Give everyone a raise for doing a fine job.

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DealerRater Jan 14, 2024

Staff is always friendly and service is completed in a timely manner. If additional work is needed then originally planned, the staff is quick to advise.

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DealerRater Jan 14, 2024

Ok. The thing I hate the most about every car buying experience I've ever had, is the inefficiency and the constant stupid tactic of responding to every question with 'I'll have to ask my manager'. It's a waste of my time. Obviously not yours, since you have so few customers at any given time.

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DealerRater Jan 14, 2024

Competent but a little slow. The only problem is that it took just over 2 hours for a 30 min procedure.

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DealerRater Jan 14, 2024

I studied the car and the price thoroughly on Hyundai website before going to the dealership. Bryan gave us a test drive with clear explanation and the deal was done in a few minutes at expected price.

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DealerRater Jan 14, 2024

Everyone was very professional and nice. They got my car back to me exactly when they said they would.

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DealerRater Jan 14, 2024

Good all around The young man was very good all my experience I'm done Well done

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DealerRater Dec 31, 2023

I have been a loyal customer of this dealership since December 2007 when I purchased a new Elantra from them.

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DealerRater Dec 29, 2023

Very comfortable and welding. Friendly staff Everyone there was friendly, polite and made sure we were ok the whole time

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DealerRater Dec 27, 2023

Super easy no pressure and a 5 star price in the end. Best price in bay area

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DealerRater Dec 26, 2023

Great Service was quick and the communication was pretty good. Very honest and kind workers.

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DealerRater Dec 26, 2023

Everything went as described in good time. I brought the car in, I got checked in quickly, I went for a walk while the car was being taken care of, I was called when it was done, and everything seemed fine.

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DealerRater Dec 23, 2023

The salesman listen to everything I had to say before making a offer that I like.

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DealerRater Dec 23, 2023

Service was great. Greeted with warm smiles and well wishes for the holiday And a new year

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DealerRater Dec 22, 2023

Very honest from the beginning and a very smooth process. Within 3 days I drive home with a car.

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DealerRater Dec 21, 2023

Very pleasant staff. The work on my car was completed in a timely fashion and they explained everything thoroughly

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DealerRater Dec 19, 2023

Good Good. The guy at the front desk was really professional and nice Good. The guy at the front desk really was professional and helpful. The car is good

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DealerRater Dec 18, 2023

Quick work, good communication, quality repairs, love the new tires!

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DealerRater Dec 17, 2023

They were helpful in getting my car looked at 1 day early. Called to let us know what the issue was once they found it and called when it was ready to pick up

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DealerRater Dec 17, 2023

He was very helpful and I got my service resolved very quickly. He was very kind and he explained everything

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DealerRater Dec 17, 2023

Fast and easy Hanlee’s is a great dealership that actually listens to their customers needs and tries to match them up

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DealerRater Dec 16, 2023

Everyone I dealt with was very efficient and friendly Dealership and restroom is very clean.

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DealerRater Dec 16, 2023

It was a decent experience. It was a decent experience. I have no problem with the services rendered.

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DealerRater Dec 15, 2023

Professional, courtesy and accommodating They were great, under promise and over delivery driving my loyalty

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DealerRater Dec 14, 2023

I arrived at 8am but wasn't greeted until 8:30am, service was fast staff was friendly

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DealerRater Dec 14, 2023

Quick and efficient. Also follows up to see if there are additional services needed. Insightful -- shares price and length of time for services

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DealerRater Dec 14, 2023

It was good. They took good care of me and my car. It was done on time.

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DealerRater Dec 13, 2023

Very friendly and warm environment Everyone in the dealership was kind, welcoming and helpful. All questions were answered respectfully

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DealerRater Dec 13, 2023

Better Brakes fill stronger It ride smoother The work was received Keep it up ??

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